Order & Shipping

Orders  will be delivered across Pakistan through a reputed courier service.

• Customers can avail FREE SHIPPING service across Pakistan for online orders above Rs. 2,000/-
• You will need to create an account by registering yourself on our website using your correct phone number and shipping address.
• You can then place your order online from the website by adding selected item to the cart and checkout.
• Product availability will be rechecked, after which you will receive a confirmation through email/sms/call.
• You can also call Hezký Customer Service at +923044477343  (11 am – 7 pm) to place your order and our agent will be happy to guide you.
• In case of unavailability of the item, you will be advised to modify or cancel your order.
• After confirmation, you will receive an email and/or sms with reference number.
• Please quote this reference number for any correspondence or to track your order.
• After confirmation the order will be dispatched from Hezký warehouse in Lahore.
• The order will be delivered to your designated address in 1-3 working days within Lahore and 3-7 working days for other cities.
• You are bound to pay order amount to the Courier agent before receiving and opening the sealed package of your order.
• If you have any concerns, please contact us immediately by quoting the reference number to ensure your satisfaction.

Note:

1. 1. The Courier agent will not take back the order once the package is opened.
   2. If you will not pay or receive the order, it will be returned to our warehouse and you will be blacklisted.
   3. If there is a wrong information about phone number or shipping address then you will be blacklisted and no longer our member.